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US Government Sues Adobe Over ‘Convoluted’ Cancellation Process

The US government, acting on a referral from the Federal Trade Commission, filed suit against Adobe on Monday for reportedly making its subscriptions confusing and costly to cancel. The suit alleges that Adobe, among other things, hides the existence of an early termination fee when users sign up for the annual subscription plan, revealing the fee only when a subscriber tries to cancel. Adobe’s products include Photoshop, Illustrator, Acrobat Reader and others.

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